Responsible Gambling

IN GENERAL

Online gaming hubs should be enjoyed purely for recreational purposes. Unfortunately, some players may develop problematic behaviours with their gambling habits. Prior to engaging in any casino activities, it's crucial to recognise that gambling is not a viable financial strategy or solution for existing financial obligations. 

We recommend tracking both your playing duration and financial expenditure on casino platforms each day. Should you notice yourself allocating funds beyond your financial capacity, or if your gambling activities begin to disrupt your normal life patterns, we highly recommend considering various protective strategies, including establishing Personal Gaming Limits, requesting Temporary or Permanent Account Closure, and reaching out for professional assistance from reputable independent organisations that specialise in gambling-related issues.

Spinline offers a Self-Exclusion option for gamers seeking an extended hiatus from gaming activities. This functionality enables you to step away from the platform by entirely restricting access to your account for a predetermined timeframe. You may select self-restriction periods of six months, twelve months, or up to five years. Throughout this duration, your account will remain inaccessible for making deposits, requesting withdrawals, or engaging in any gaming sessions. Your account can only be reinstated after the complete self-restriction interval has passed, giving you sufficient opportunity to evaluate your gaming patterns.

Should you desire more stringent control over your betting habits, consider permanently suspending your account. This can be accomplished by submitting a self-exclusion request via email to our customer service department. During your time on the self-exclusion registry, access to your profile will be restricted—preventing login attempts, monetary transactions (both deposits and withdrawals), and participation in any gaming options.

At a later date, when you believe you've developed better gambling management skills and wish to access your account again, simply send an account reactivation email. Our team stands ready to help restore your gaming privileges once you determine you're prepared to return.

Spinline prioritises creating a secure and healthy gaming atmosphere for all users. Our Responsible Gaming tools are engineered to help you stay in command of your gaming habits, guaranteeing that your time with us remains both entertaining and secure. We continuously enhance our safety measures and educational materials to align with industry-leading standards in user protection and responsible play.

Through the implementation of these safeguards and our advocacy for mindful gaming practices, Spinline strives to ensure every player's journey stays pleasurable and within personally sustainable boundaries. We're dedicated to fostering an encouraging platform where enjoyment and well-being operate in perfect harmony.

Understanding the importance of external assistance, Spinline maintains partnerships with numerous support agencies specialising in gambling addiction services. Our platform features easily accessible resources and direct connections to these professional counselling services, ensuring that individuals struggling with gambling behaviours can immediately access the help they require with minimal effort.

Here at Spinline, we prioritise the well-being of our community, particularly those struggling to maintain healthy gaming patterns. We invite you to utilise the responsible play features available within your user dashboard to help create a more balanced gaming experience.

If you need further guidance, counselling, or assistance, consider reaching out to these valuable organisations:

These establishments provide comprehensive assistance programmes crafted for individuals impacted by gaming-related difficulties. Connecting with these services can offer you the necessary direction and encouragement to engage with gaming in a more mindful manner.